Check the work against the same list you used when agreeing it. Describe where you see each issue and what still needs clarification.
Keep the accepted proposal handy when checking the cleaning. The final walk-through must start from the agreed areas and tasks, not a different idea of “everything clean” arising at the end. If the scope changed during the work, gather those clarifications too.
A route you can repeat
- Check rooms in a fixed order so you do not miss any.
- Check which parts of floors, windows and other items are included.
- Identify residue or unfinished areas with a specific description and location.
- Discuss your observations with the company and agree how they will be reviewed.
“There is residue in the lower track of the living room window” locates an issue. “It did not turn out well” needs more information. If a task was not included, ask about it separately before treating it as a failure to meet the agreed scope.
Do not mistake a remaining stain for proof that it can be removed without affecting the material. If treatment was awaiting assessment, ask the company to explain what it has been able to check and what remains unresolved. This guide does not prescribe removal methods or promise to restore every surface.
Distinguish cleaning, repairs and unfinished work
A finish defect, a piece still to be installed or an area that will get dirty again when another trade finishes may remain. Flag these cases separately. The cleaning company is not necessarily responsible for repairs or material removal not included in its proposal.
If you agree on another visit or additional work, record the confirmed areas, tasks, date and terms in writing. Keep photographs that help identify the issue without including unnecessary personal data. A visual review does not certify the technical condition of finishes.